Privacy Policy

Privacy Policy

Living and Learning Enrichment Center recognizes the importance of protecting the privacy of all information provided by users of our web sites, subscribers to our services, registrants for our events, and all other customers of our services. We created this policy with a fundamental respect for our customers’ rights to privacy and to guide our relationships with our customers.

Information Collection and Use

Living and Learning Enrichment Center collects information from our website users, subscribers and other customers.  This Privacy Statement explains our policies and practices pertaining to user information and specifically outlines the information we will collect, how we will use that information in the course of conducting business and how we use it to provide better services to our customers.

Registration

Using our website and signing up for certain selected services, users must first register.  During registration, users are required to give their contact information (such as name, e-mail address, mailing address and phone number).  For internal purposes, we use this information to communicate with users and provide requested services, and, for our website visitors, to provide a more personalized experience on our site.  We may also collect demographic information.  We use aggregate demographic information about our audience to improve our service, for marketing purposes and/or industry reporting purposes.

For our services that require payment, we also collect credit card information (such as account name, number, and expiration date), names, addresses, and other data related to your transaction.

When you make payment through our site, this information is used for our or our agent’s billing purposes only and is not otherwise shared.

Automatic Data Collection

The Living and Learning Enrichment Center website has features that automatically collect information from customers to deliver content specific to customers’ interests and to honor their preferences.  This information assists us in creating services that will serve the needs of our customers.

For our internal purposes, we gather the date, time, browser type, and navigation history and IP address of all visitors to our site.  This information does not contain anything that can identify users personally.  We use this information for our internal security audit log trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use.

We will not collect personal information about you unless you provide it to us voluntarily.  Personal information includes information that is particular to you such as name, age, street address, and e-mail address.  Our primary goal in collecting personal information from you when you visit the Site is to provide you with the functionality and services you need to have a meaningful and customized experience while using the Site features.  If you decide not to provide us with personal information, you can still access this site; however, you may be unable to access certain content or receive particular information.

We may combine demographic information supplied by a customer at registration with Site usage data to provide general profiles, in aggregate non-personally identifiable form, about our customers and their preferences in the content of the site and advertising.  We may share this composite information with our advertisers and business affiliates to help them better understand our services.

Other than as set forth above, we do not share personally identifiable information with other companies, apart from those acting as our agents in providing our product(s), and which agree to use it only for that purpose and to keep the information confidential.

How we use the personally identifiable information we collect

Personally identifiable information collected on the Site may be used to:

  • Fulfill a user request for communication materials or publications related to the Site
  • Respond to your comments or requests for information
  • Meet a request for or to develop new services
  • Make the user experience more customer-friendly
  • Contact you if necessary, in answering questions
  • Generate site analysis to improve our layout content, product offerings and services
  • Comply with legal requirements
  • Verify user identity
  • Pre-populate fields for user convenience
  • Provide you with news and updates should you opt in to our mailing list

How we use the aggregate (non-personally identifiable) Information we collect

For our internal purposes, we gather date, time, browser-type, navigation history and IP address of all visitors to our websites.  This information does not contain anything that can identify users personally. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use.

Sharing Your Information

Living and Learning Enrichment Center does not sell, rent, share or otherwise provide any of your personally identifiable information to anyone for their independent use. We may share your information with our supplier or vendors who provide services or help operate our site.  The supplier or vendor is restricted by contract from using this data in any other way other than to provide these services to Living and Learning Enrichment Center and they may not share or resell this data.

We may share aggregate information which is not personally identifiable with others.  This information may include usage and demographic data but will not include personal information.

Communications from Us

Living and Learning Enrichment Center will never send e-mail notifications to users unless they specifically request so.

Security

Safeguarding information of visitors to our web site is important to us. Living and Learning Enrichment Center uses reasonable precautions to protect our customers’ personal information and to store it securely.  Sensitive information that is transmitted to use online (such as credit card number is encrypted and is transmitted to us securely.  In addition, access to all of our customers’ information, not just the sensitive information mentioned above, is restricted.

Links

Living and Learning Enrichment Center may contain links to other sites.  Living and Learning Enrichment Center is not responsible for the privacy practices or content of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of each website so you can understand how those sites collect, use and share your information.

Children

Living and Learning Enrichment Center websites are not directed at individuals under thirteen years of age, and Living and Learning Enrichment Center does not knowingly collect any personally identifiable information from such individuals.

Contacting Us

We are committed to working with consumers to obtain a fair and rapid resolution of any complaints or disputes about privacy and the handling of your data.  If you have any questions or comments concerning this privacy statement for the site or our privacy practices or have any questions regarding the contents of this Web site, please call us at 248.308.3592 or e-mail us at office@livingandlearningcenter.org.

Notification and Changes

If we change our Privacy Statement, we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it.  Users should check this policy frequently to keep abreast of any changes.

Privacy Statement Effective Date and Revision

The effective date of this privacy statement is August 29, 2024.